Returns & Exchanges
At Something Went Wrong, we understand that even the best athletes face setbacks, so we offer a seamless 30-day return policy for all unworn gear and equipment. If your purchase doesn't help you level up your game, we are here to make it right with a full refund or exchange.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the equipment is securely protected for transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing